We are committed to providing efficient and safe logistics services to customers around the world. The following is the detailed shipping policy of www.aluhikingstick.com:
1. Shipping and processing time
All orders will be shipped from the Polish warehouse within 2 working days after payment is received.
No shipments are arranged on weekends and statutory holidays. After the order is processed, we will send the logistics tracking information by email.
2. Shipping range and service providers
We support local delivery in Poland and international delivery in most countries around the world. The main cooperative logistics service providers include:
DPD Polska
InPost
GLS
DHL Express
UPS
Poczta Polska
3. Shipping time (estimated)
Area Standard delivery Expedited delivery
Poland 4 working days 2 working days
EU countries 8 working days
Non-EU countries 15 working days
Note: The time limit may be affected by uncontrollable factors such as weather, customs clearance, peak season, etc.
4. Shipping fee description
Shipping fee will be automatically calculated at checkout based on your country/region and selected delivery method;
Free standard delivery is available for orders over a certain amount (subject to website announcement);
If the return is caused by incorrect address or no one to sign for the package, the relevant fees shall be borne by the buyer.
5. Package tracking and delivery instructions
All orders provide trackable logistics services, and you will receive a tracking number after delivery;
Please check whether the packaging is intact upon receipt. If there is any damage, loss or abnormal items, please take a photo on the spot and contact customer service.
If you have other transportation-related questions, please contact us through the following methods:
Email: readysense@aluhikingstick.com
We look forward to escorting every order for you!
